With the objective of Strong record of loyalty and dependability in tech and guest service management. Independent and solid team member with excellent customer service abilities. Able to view problems in a positive way, and propose solutions to streamline operations and improve working conditions. Effective communication and problem-solving skills as well as extensive customer service experience within skills of Proficient in mapping, study and researches, data collection and internship guidance up to the descriptive as collaborated with fellow employees to establish a functioning peak schedule, managed daily inventory to ensure accuracy as well as plan for incoming inventory, created new reservations and manage existing reservations to ensure availability and cleanliness of materials and tools, communicated with other branches to obtain materials for future reservations, confirmed reservations for the following day by contacting customers, delivered follow-up quality assurance calls to every customer following the return of their rental, referred customers to the needed departments if the opportunity presented itself.